Accessibility Statement

1. Our Commitment

RentLaunch is committed to ensuring that our platform is accessible to all users, including people with disabilities. We believe that access to information and services should be barrier-free, and we are actively working to improve the experience for everyone.

2. Standards We Follow

We design and build our platform to conform to WCAG 2.1 Level AA (Web Content Accessibility Guidelines). This includes meeting standards for:

• Perceivable — text alternatives for images, captions for video, adaptable layouts
• Operable — full keyboard navigation, no time limits on forms, clear focus indicators
• Understandable — readable text, predictable navigation, error identification
• Robust — works with assistive technologies (screen readers, keyboard-only navigation)

3. Accessibility Features

The RentLaunch platform includes the following accessibility features:

• Keyboard navigation: All interactive elements are reachable via Tab/Shift+Tab and activated via Enter or Space.
• Focus indicators: Visible outline on all focused interactive elements (2px solid accent color).
• ARIA labels: Form inputs have associated labels; interactive components have proper ARIA roles and states.
• Skip links: "Skip to main content" link at the top of every page.
• Color contrast: All text meets WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text).
• Error summaries: Form validation failures announce errors and link to specific fields.
• Reduced motion: Animations and transitions respect prefers-reduced-motion.
• Alt text: All images include descriptive alt text or are marked as decorative.
• Screen reader support: Content structure uses proper heading hierarchy (h1 → h2 → h3) and landmark regions.

4. Known Limitations

We are continuously improving our platform. Known areas where full accessibility has not yet been achieved include:

• Some third-party embedded maps (OpenStreetMap) may not be fully keyboard-navigable — we are evaluating accessible alternatives.
• Property photo galleries on some devices use swipe-based interactions — keyboard alternatives are available via arrow buttons.

We are actively working to resolve these and welcome your feedback.

5. Requesting an Accommodation

If you need assistance completing a booking or navigating the platform due to a disability, please contact us. We will work with you to provide a reasonable accommodation at no additional cost.

Contact: accessibility@getrentlaunch.com

6. Feedback and Complaints

We welcome feedback on the accessibility of our platform. If you encounter a barrier that prevents you from using any part of the service, please contact us at accessibility@getrentlaunch.com. Include the URL of the page, a description of the issue, and your contact information so we can follow up.

We aim to respond to accessibility feedback within 5 business days and to address confirmed barriers within a reasonable timeframe.

7. Enforcement and Compliance

This statement is prepared in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. We are committed to providing equal access to our services and will not discriminate against individuals with disabilities.

If you believe we have not met our obligations under the ADA, you may file a complaint with the U.S. Department of Justice or pursue other legal remedies.